Transport terms and conditions

The Transport Terms and Conditions 2002 apply to all transport by road. Mentioned conditions are filed at the Court of Amsterdam and can be seen online or send to you by request.

Additional terms 

Terms and conditions DHL Fast

The DHL Express Terms & Conditions apply to your use of DHL FAST and can be found at the DHL Express website.

Questions about your package?

We're there to help as soon as we can. We've also put together a list of FAQs that may just provide an answer to your question. If they don't, please get in touch with our contact center.

FAQ consumer

FAQ business