Customer convenience across the Netherlands
A DHL ServicePoint is an official point for parcels where consumers and small-business clients can send and collect their shipments. The points are located in 2,800 large and small stores in the country and we want to add to that number. If you're a retailer, you can include a DHL ServicePoint in your store.
Traffic is the ultimate perk of having a DHL ServicePoint in your store. DHL ships thousands of parcels per day. Each shipment can bring a new face to your store, and each of these might become a new customer.
We put your business on the online map. As a DHL ServicePoint, you’ll also become more findable through Google and online shoppers can select your store as their collection point.
A classic brand
Our trusted yellow logo is recognized by your customers – this is good for your business, too. So make sure that you advertise that you work with the world’s largest logistics service provider.
More customers in your store means more sales. That’s already a win. And in addition to this, you’ll receive an attractive payment from DHL per parcel.
Sending parcels from your store
“Hi, I’d like to send something”
A customer comes to your store with a parcel. Quite often, the sender will already have done the work: made a label online, printed it at home, and stuck it on the parcel. If not, then you can easily arrange this via our DHL ServicePoint app. A printer is not required.Everything about help with sending
From a DHL ServicePoint retailer “We wouldn’t want it any other way”
Inkstation (Amersfoort, Barneveld, Bussum, Ede, Nijkerk and Soest)
“We were hesitant when starting our first DHL ServicePoint in 2007. But now we wouldn’t want it any other way! It brings in returning customers who come to collect a parcel every week and also brings a lot of new faces into the store. Of course, a great deal has changed in the last ten years or so. In the past, customers were skeptical about bringing a parcel to a store, but these days it’s considered quite normal. Customers sometimes even think that we are DHL, but that’s going a little too far for us. We are still Inkstation: Your cartridge is filled with it!”
From a DHL ServicePoint retailer “A great extra on top of what we already offer”
Bouwhof has been an institution in Zoetermeer and surrounds for generations. Initially you could go there for all your odd-job materials, but now the two-floor store provides the biggest home and living retail experience in the province of South Holland. The store has had a DHL ServicePoint for a few years. DHL comes by every day to collect or deliver parcels – just like the customers. One of these is Mrs. De Booij. “We come by regularly, because my husband loves to do odd jobs and I like to get some décor inspiration for the home. And now we can also collect our parcels while we’re here!”
Apply for a DHL ServicePoint
Make a point of it!
We are expanding our global network even further. If you want to add an official DHL ServicePoint to your store or if you have a tip for a suitable location, let us know, and we’ll get started on it!To the application form
Our branded materials give your DHL point that unmistakable DHL look and feel. Use them in your shop and online store.
DHL promotional material
With the yellow DHL flag on the front of your store you make it clear that you’re a DHL ServicePoint. This also shows customers that you sell the official shipment packaging. To further increase this recognizability, you can choose from more free promotional materials such as counter displays, posters and window stickers. Select your promotional package via the DHL ServicePoint Helpdesk ([email protected]).
DHL shipment packaging
Our colorful and sturdy shipment packaging is available in five sizes, from very small to 80 x 50 x 35 cm (L W H). This way your customers can always find the right size. The first set of packaging is a gift from us. Once these are all sold, you can order more yellow boxes, which are also available in small quantities. Order shipment packaging via the DHL ServicePoint Helpdesk.
With that familiar DHL logo on your website and promotional materials, your customers will know they can turn to your store for picking up and sending packages.
We have banners in several sizes for you to use on your social media channels and on your website. With these banners you can promote the sending of parcels in your shop.
With a display full of DHL leaflets at your counter, you can make your customers familiar with your DHL point services. Your customers can take these home to review them later.
Operate the app with your eyes closed
The DHL app is a quick way to help your customers whenever they want to collect or send parcels in your shop. Want to know how it works? Watch the training videos for step-by-step explanations. Easy as that.